Trustid, Inc.
TRUSTID helps call centers cut costs, improve the customer experience, and combat phone fraud by identifying trusted callers before they ever hear "Hello." Rather than relying on personal information—which may be readily available to criminals—TRUSTID uses the caller’s phone as an ownership-based authentication token. It can’t be spoofed or manipulated and is entirely invisible to customers. This automatic, highly accurate pre-answer caller authentication technology quickly separates callers who should move into an expedited Trusted Caller Flow™, where you can focus on solving problems instead of interrogating your best customers.